AT&T Verbal Contracts
Many of us take advantage of the simplicity of AT&T's 1yr verbal contracts. We can make a quick call to the AT&T business services call center and have new service ordered within a few minutes for clients. We can get the new phone numbers immediately and get an installation date during the call. It's a great way for a small client to establish new service quickly.
But did you know AT&T doesn't send any terms or conditions or welcome information to the client? They also don't tell you the verbal contracts auto renew for 2 additional concecutive 1yr terms to ultimately complete 3years of contract.
AT&T will send the client a letter 30-60 days prior to the auto renewal, but if the letter isn't responded to, the original verbal contracts auto renews. Now, the client does have a 30 days window after the renewal to cancel and move service or cancel and opt for a different term, but no additional notification is sent after the renewal letter send prior to the end of the term.
So, although the 1yr verbal contracts with AT&T are fast and easy, please be aware of the terms and keep an eye out for a renewal letter approx 10-11 months after the new service is established.