Welcome to Creative Carrier Solutions

With over 15 years experience in telecommunications and data & internet consulting and 25+ years of experience with computers and networking, We've been blessed with success in working with companies on their telecom and data needs.

Our goals are to provide clients with professional consultation regarding their telecom expenditures, internet bandwidth and corporate connectivity.

We work with over 25 telecom and data bandwidth carriers nationwide. Not only do we work directly with clients on their needs. We network with a team of 30 companies that provide nationwide telecom and data equipment, structured cabling, security monitoring, cellular services and carrier services.

Our success lies in our accessibility for your IT and Telecom Departments. If your organization is looking for local, long distance, dedicated internet, MPLS, Private Line or any other telecom need, please don't hesitate to give us a call.

Specialties

   • Traditional telecommunications.
   • MPLS, VoIP, Integrated / Bundled Solutions.
   • Complex problem solving.
   • Identifying potential efficiencies within a company's current voice & data services.
   • Contract negotiation, contract interpretation.

Who are Telecom Agents and Why Should You Use Them?

Date: January 29th, 2015                                                                                          Author: Justin Rice

I’ve worked in technology for nearly a decade now, which is nothing compared to many of my counterparts who have experienced much greater change. Over these last 10 years, we’ve seen technology and telecommunications solutions change so drastically and so frequently, it leaves us wondering how we can keep up. It’s 2015, and telecom is a very complex industry that is changing every single day. Finding a telecom solution that meets the needs of your business can be a daunting task, and often overwhelming. 

Independent telecom agents can help you embrace these changes. They help your business find solutions that can meet your needs, and help you propel your business into the future. You may be asking yourself, “What’s the benefit in using an agent instead of calling a solution provider directly?” There are certainly benefits both ways, but I’m here to explain a few reasons why an agent relationship can benefit you. 

   • One Agent, Many Carriers: Telecom agents partner with many carriers and solution providers that provide many different services. They understand the solutions that each carrier brings to the table, and can help facilitate the relationship between you and the carrier. They understand product benefits and disadvantages, and have in-depth knowledge of the industry. Furthermore, some solutions may require multiple carriers. In this situation, the agent can act as a single point of contact for you. Your invoicing and billing will be with the carrier, but the agent will foster the relationship. 

   • They’re not biased: Telecom agents aren’t biased. Their goal isn’t to pitch a product or service from their company, but rather to understand the needs of your business and find carrier solutions that meet your needs. They can negotiate with the carriers on your behalf. This eliminates the need for you to sit in dozens of carrier meetings, allowing you to be more productive.

   • Agents have a vested interest in you: Telecom agents typically act on a residual commission from the carrier. Because of this, they have a vested interest in the long-term success of your business and building a solid relationship with you. Agents want happy customers to build a book of business with so they can acquire future customers. They will act as a member of your team. They will assist you in addressing any service issues with the carriers and solution providers, and help you understand any changes that are taking place in the industry. 

Realizing that it's time to make an upgrade to your telecommunications solution is the first step.  Actually finding a solution that meets your needs can be a scary second step. It can be overwhelming and downright stressful. Hiring a telecom agent often makes this transition substantially easier. 

More and more solution providers are embracing the agent channel because it’s mutually beneficial and provides great value. The bottom line is that telecom agents work to understand your business, and will work for you to find the best solution that help you propel your business into the future.

The Top Reasons YOU Should Use Independent Telecom Agents

BY INFINIUM

Today’s telecommunications marketplace has grown into a huge industry, and one that is hugely complex as well. With all the options out there for handling your company’s telecommunications – including land lines, mobile, IP telephony, and cloud-based solutions – trying to find the right setup to grow your business can be extremely challenging.

That’s why more and more companies are turning to independent telecom agents to assist them with their telecommunications needs. But why, you might ask, should I pay extra money to someone when I can set up my phones for myself?

Here are the top reasons you might investigate independent telecom agents.

The Benefits of Independent Telecom Agents

   • A single point of contact: In a modern enterprise, your communication needs may be spread out across a half-dozen different firms or more. That makes for a lot of accounts to keep track of, and a lot of contact numbers to search through when something stops working. With an independent telecom agent, you have a single point of contact you call whenever anything fails, and they take it from there.

   • Save time: Shopping around for serious telecom integration services takes a lot of time. You might have to interview a dozen companies to find the one that fits your needs, even in a single area of communications services. Wouldn’t it be better to have someone familiar with the industry who does that legwork for you?

   • Unbiased opinions: Qualified independent telecom agents have years of experience in the telecom industry, and know the “straight dope” on the major players. Rather than having to sit through self-serving sales pitches from the companies themselves, you can have someone give you the facts you need without forcing you to sift through propaganda to find them.

   • They’re working FOR you: Salesmen want sales. They generally don’t care how well the service performs after you sign on the dotted line. An independent telecom agent, however, remains in your employ past the initial signup. It’s in their own interests to ensure you have the best possible communications setup since it’s their job on the line if your communications fail.

Add all this up, and you have a service which is a huge time- and cost-saver for modern businesses. The telecom industry has hit the point that you really need an expert to interface with it, and that’s why you should consider hiring an independent telecom agent.